Rabbitmoon respects your right to privacy.
We reserve the right to refuse any order you place with us. We reserve the right to limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
Unless otherwise noted, the rabbitmoon website and all materials on the website (including text, images, illustrations, designs, icons, photographs, and other materials) and the copyrights, trademarks, trade dress and/or other intellectual property in such materials are owned and controlled by C.K. Enterprises.
The rabbitmoon website is intended solely for personal, non-commercial use. You may download or copy contents of this website for your personal use only. No right, title, or interest in any downloaded content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell, or exploit in any way any of the contents of this website.
This website is controlled and operated from the C.K. Enterprises corporate office in Concord, California.
Many products displayed on rabbitmoon’s website are available at our premier online and store retailers. Rabbitmoon products are subject to return or exchange as per our Return & Exchange Policy.
Errors, Inaccuracies, and Omissions
Occasionally there may be information on rabbitmoon’s website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on our website is inaccurate, at any time, without prior notice (including after you have submitted your order).
While we make every effort to display as accurately as possible the colors of our products at our online boutique, computer monitors display colors differently, and we cannot guarantee that your monitor’s display of any color will be accurate to the actual product.
Links to Other Websites
Rabbitmoon’s website may contain links to other websites that are not under the control of rabbitmoon or C.K. Enterprises. We carry no responsibility for the linked websites, nor does this linking constitute an endorsement of any linked website. Links are provided solely for the convenience and information of our customers.
Disclaimer and Indemnification
The rabbitmoon website is provided "as is," without warranties of any kind, including warranties of limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. C.K. Enterprises expressly disclaims any duty to update or revise the materials on the rabbitmoon website, although we may modify this website at any time without notice. Your use of the rabbitmoon website is at your sole risk, and you assume full responsibility for any costs associated with your use of this website. C.K. Enterprises shall not be liable for any damages of any kind related to your use of the rabbitmoon website.
You agree to defend, indemnify, and hold C.K. Enterprises harmless from and against any and all claims, damages, costs and expenses, including attorney fees, arising from or related to your use of the rabbitmoon website and/or your breach of any representation, warranty, or other provision of the Agreement.
We are committed to the following dispute resolution procedure, in the event that a dispute resolution may become necessary as a result of your use of the rabbitmoon website and/or online boutique. Should a controversy, claim, action, or dispute arise out of or related to any transaction conducted on this site, the party asserting the dispute shall first try in good faith to settle such dispute by providing written notice to the other party (by first class or registered mail) describing the facts and circumstances (including any relevant documentation) of the dispute and allowing the receiving party 30 days in which to respond to or settle the dispute. Notice shall be sent:
(1) to C.K. Enterprises at 2301 Arnold Industrial Way, Suite C, Concord, CA 94520
(2) to you at your last used billing address or the billing and/or shipping address in your online profile
Both you and C.K. Enterprises agree that this dispute resolution procedure is a condition precedent that must be satisfied prior to initiating any litigation or filing any claim against the other party.
Choice of Law
This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and/or federal courts of the State of California, County of Contra Costa and/or the Northern District of California. The waiver of any provision of the Agreement shall not be considered a waiver of any other provision or of C.K. Enterprises’ right to require strict observance of each of the terms herein. If any provision of the Agreement is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect. This Agreement constitutes the entire agreement between us relating to your use of our website.
These terms are effective unless and until terminated by either you or C.K. Enterprises. C.K. Enterprises may terminate this Agreement at any time without notice, and accordingly may deny you access to the website, if in our sole judgment you fail to comply with any term or provision of this Agreement. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.
- What information we collect from you
- How we may use and share that information
- How we protect that information and keep it secure
- How you can contact us
WHAT INFORMATION DO WE COLLECT?
In order to make repeat shopping with us as easy for you as possible, rabbitmoon may keep some of the information you voluntarily give us when you make a purchase from our website, register as a user, sign up to receive our e-mails, or any other time you voluntarily provide information about yourself or a gift recipient. This information may include:
- Your name, address and phone number
- Your e-mail address
- The name(s) and age(s) of child(ren) you are buying for
- Any other information you voluntarily provide
Note that we rely on you to obtain the consent of your intended gift recipient for our use of their personal information for these limited purposes.
When you visit the rabbitmoon online boutique in order to participate in our ecommerce site, a technology called “cookies” helps us to store information about your visit. Cookies are a small string of electronic characters that uniquely identify your individual web browser and help us to optimize your subsequent visits to our site. This way, we can offer you a customized experience for your needs. Cookies are bits of information that rabbitmoon’s website gives to your computer in order to make your experience as personalized and efficient as possible. Cookies do not give us personal information about you as a user. They are simply a standard way that websites such as rabbitmoon’s function in order to serve you, the customer, best.
Most web browsers offer the option of refusing cookies. We encourage you to keep your browser at its default option of accepting cookies, as certain features of our website and ordering process may not work if you delete or disable cookies.
ONCE INFORMATION IS RECEIVED, HOW IS IT USED AND/OR SHARED?
Information we collect from you may be shared between all points of contact within rabbitmoon and C.K. Enterprises. We use this information specifically to manage your orders, make shipments on your behalf, and send you customized e-mails.
We may specifically use this information to:
- Register you as a rabbitmoon user
- Confirm your orders and delivery information
- Provide you with timely and reliable fulfillment of requests
- Facilitate payment for your purchases
- Ship your online purchases
- Respond to your customer service inquiries
- Communicate offers, promotions, and featured items
- Find and stock the products you want
- Customize your shopping experience
From time to time we may be asked to share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when (1) permitted or required by law, or (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions, or (3) investigating fraud that has already taken place. In addition, rabbitmoon reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena, or court order legally requires or authorizes us to do so. Rabbitmoon never shares your personal information with any other companies, third parties, or marketing firms. We will never make your information public.
Retention of Personal Information
Rabbitmoon will retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws. Your consent to such purposes(s) remains valid after any termination of our relationship with you.
HOW TO REMOVE YOUR NAME FROM OUR MAILING LIST
As a rabbitmoon customer and user of our online boutique, you will be asked if you would like to periodically receive Rabbit News e-mails from us informing you about rabbitmoon news, offers, benefits, promotions, and featured items. Receipt of our newsletter is voluntary and if you decide at any point that you no longer want to receive it, you can let us know by:
- Go to Customer Care on our site and under "e-mail preferences" click on the opt-out link provided at the bottom of the page
- Clicking on the "unsubscribe" link at the bottom of any e-mail
- Calling us at 888.644.2399 and asking one of our Customer Care representatives to take you off of our mailing list
- E-mailing us at firstname.lastname@example.org
HOW TO CONTACT US
Pursuant to COPPA guidelines, rabbitmoon takes seriously the importance of not collecting personally identifiable information about children under the age of 13. If you, the customer, suspect that a child in your care has provided us with personally identifiable information without your explicit consent, please contact us by phone (888.644.2399) or e-mail (email@example.com). We will promptly remove the information from our database.
Rabbitmoon makes all reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. This protection applies in relation to information stored in both electronic and hardcopy form. Rabbitmoon uses industry standard security techniques on our website to help protect against the loss, misuse, or modification of information that you have provided. When you access your personal information or transmit personally identifiable data to us, that information is stored on servers that we have made commercially reasonable efforts to protect from unauthorized access or intrusion. While we implement the above security measures, you should be aware that 100% security is not possible.
Security on other Websites
Your California Privacy Rights
Under California's "Shine the Light" law (effective January 1, 2005), California residents who provide personal information in obtaining products or services for personal, family or household use are entitled annually to request and obtain from us information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2005 will receive information regarding 2004 sharing activities).
To obtain this information, please send an e-mail message to firstname.lastname@example.org with "Request for California Privacy Information" in the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.
UPDATING THIS POLICY